Urdu Call Center Jobs in Lahore
  • December 17, 2023 9:06 am
  • Lahore

Exploring Urdu Call Center Jobs in Lahore: Opportunities and Insights

Urdu call center jobs in Lahore

Urdu call center jobs in Lahore grown in popularity, providing a wealth of options for those looking for making careers in the customer service field. This article will explain the Urdu call center jobs market in Lahore and highlight the features of this dynamic industry.

Zainat group of companies are looking for a Call Center Agent

Responsibilities:

  • Initiating sales with potential customers over the phone.
  • Asking questions to engage customers and keep the conversation going. Listening to the customers’ needs to generate repeat sales.
  • Gathering and documenting customer information, payment methods, purchases, and reactions to products.
  • Keeping all products up to date and informing customers about new products.
  • Answering customer queries on products.
  • Meeting sales goals.

Job Details:

Job Type: Part-time

Salary: Rs25,000.00 – Rs75,000.00 per month

Ability to Commute:

  • Lahore (Required)

Ability to Relocate:

  • Lahore: Relocate before starting work (Required)

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The Increase in Call Center Demand in Urdu:

Businesses now need to communicate effectively in local languages as they grow and serve a wider range of markets. One of the most often spoken languages in Pakistan, Urdu, has emerged as a key component of contact center operations. Urdu-speaking call center services are in high demand as businesses realize how important it is to build more individualized relationships with their Urdu-speaking clientele.

Jobs and Roles: 

There are a variety of Urdu contact center jobs available in Lahore, ranging from technical support agents to customer service representatives. It is necessary for successful individuals to speak Urdu fluently, have outstanding communication skills, and provide excellent customer service. The following are typical positions in Urdu call centers:

Customer service representatives (CSRs) who speak Urdu:

  • Respond to consumer questions and handle problems with ease in fluent Urdu.
  • Give details about the goods and services you offer.
  • Ensure client happiness by communicating clearly.

Technical Support Representatives Skilled in Urdu:

  • Help clients with technical problems pertaining to goods or services.
  • Diagnose issues and offer remedies in Urdu.
  • Work together with technical teams to resolve challenging problems.

Sales Representatives with Urdu language skills:

  • Market and offer goods and services to clients who speak Urdu.
  • Build rapport with clients and achieve your sales goals.
  • Give support and product details in Urdu.

Qualifications for Jobs in Urdu Call Centers:

  • In order to succeed in Urdu call center positions, applicants usually require the following credentials and abilities:

Language proficiency in Urdu:

  • Proficiency in both spoken and written Urdu is essential for efficient communication.
  • Proficiency in Bilingual Communication.
  • Strong communication abilities in both Urdu and English, both in writing and speaking.

Ability to Solve Problems:

  • The capacity for critical thought and effective client problem-solving.

Customer-First Strategy:

  • A way of thinking that prioritizes good interactions and experiences for the benefit of the consumer.

Flexibility and Adaptability:

  • Ability to handle a range of circumstances and adjust to changing consumer needs.

In conclusion, Lahore’s Urdu call center jobs present a thriving industry with plenty of work prospects. The call center sector is expected to see a sharp increase in demand for proficient Urdu-speaking workers as long as firms continue to recognize the value of providing local language support. Examining the burgeoning field of Urdu call center jobs in Lahore could prove to be beneficial for those hoping to forge fulfilling careers in sales, customer service, or technical support.

More Jobs on JobssInPakistan

 

 

Location

Lahore

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